1. General Information
а) Introduction
Thank you for your interest in our website and online services. Protecting the data of our visitors and users and using it only in the way our visitors and users expect, is one of our highest priorities. Accordingly, this policy has been designed to inform you about the processing of your personal data and your rights regarding this processing, in accordance with the Personal Data Protection Act and other applicable laws and regulations.

б) Data Controller
Radek DOOEL Skopje is the data controller and is responsible for processing your personal data.

в) Data Protection Officer
Data Protection Officer: Emilija Kaevik Contact: info@radek.com.mk Subject: "TO THE DATA PROTECTION OFFICER"

2. Personal Data Processing on Our Website
When you use our website, your visits are logged in our system. The logs may include your device’s current IP address, the date and time of access, browser type, operating system and the pages you visit. We collect this data to optimize and improve our website and online services. The legal basis for processing this data is our legitimate interest, namely our legitimate interest in protecting the website and enhancing the quality of our services.

Additionally, for certain online activities such as registrations, surveys, applications, online orders, etc., we store the personal data you provide during these activities. The legal basis for processing this data is the performance of a contract. To ensure adequate protection of this data, a number of measures have been implemented, including encryption, secure passwords, access controls and segregation of duties.

а) Contact Form
If you wish to contact us, you may do so via the contact form. The personal data you provide through the contact form will be processed solely to respond to your inquiry. Completing and submitting the contact form constitutes an affirmative action by which you give consent for the processing of the data provided in the form.

в) Cookies (cookies)
To simplify and enhance the user experience on our website, as well as to enable certain features, we use "cookies." Cookies are small text files that may be stored on your device. Some of the cookies we use are deleted at the end of your browser session. Other cookies remain on your device and allow us or our partners to recognize your browser on your next visit. To learn more about how we use cookies, please refer to our "Cookie Policy".

г) Recipients of Data
In the course of providing our services, we may use third-party companies to process your personal data. These third parties may be located within or outside the European Union (EU) and the European Economic Area (EEA). We ensure that these third parties process personal data in compliance with European data protection legislation to guarantee an adequate level of data protection. We do not transfer personal data to other recipients, except when required to do so by law.

д) Data Retention
Your personal data obtained through our website are retained only as long as necessary to fulfill the purpose for which they were collected. Exceptions to this rule apply when we are legally obliged to retain your data for reporting to authorities, such as financial or tax authorities. In such cases, data retention periods must comply with legal requirements, which for certain data may be 5 years or longer. Additionally, data retention periods may be extended for our legitimate interests, for example, to ensure security, prevent misuse, or pursue criminal offenses.

3. Your Rights
As a data subject, you may contact us regarding data protection to exercise your rights. Your rights include:
• The right to obtain information about the processing of your personal data and to receive a copy of your data;
• The right to request correction of inaccurate or incomplete data;
• The right to request the deletion of your personal data;
• The right to request restriction of data processing;
• The right to receive your personal data in a structured, commonly used and machine-readable format and the right to request the transfer of such data to another controller;
• The right to object to the processing of your personal data;
• The right to withdraw your consent at any time to stop the processing of data based on your consent;
• The right to lodge a complaint with the competent supervisory authority: “Agency for Personal Data Protection”.